Returns & Exchanges
At FLOAT Apparel, we want you to be completely satisfied with your purchase. If your new items don't fit perfectly or meet your expectations, we offer a 30-day window for returns and exchanges on all unworn merchandise.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original packaging with all tags attached, ensuring the garment is in its original, unworn condition.
- 3.Label and Ship
Download and print your prepaid shipping label from the portal, attach it to the outside of your package, and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or ship out your exchange item within 5-7 business days.